Phone Call Report #2

I think that by reporting this, regardless of how boring it is to the reader, you will see why I hate doing these phone calls.

I called the internet company who had charged me $175 extra for extra web storage wtihout letting me know I had exceeded the capacity. He told me I needed to get it down to 5 MB and he would see if he could get the charge taken off.

Phone call: 10 minutes; getting it down to 5 MB: 25 minutes. Total 35 minutes. The phone calls are sucking up my day, but I have kids home the rest of the week, and it is really hard to make calls when they are home.