I asked Pat if he I could include my own evaluation of what I have seen and heard over the past week. He told me he would be interested in seeing it. I suggested to him that if he felt I was way off base that he could always tell me to take it off my blog and I would (although I did point out that it might be AFTER 200 people or so had read it).
It's been an amazing amount of information to digest in a short period of time, so in order to make myself get started, I've decided to blog about it in segments. So, the following series can be called "The Makings of a Great Agency."