Wednesday, April 19, 2006

A Walmart Story

Today Kari posted a Walmart story. I have one of my own. I am wondering about customer service skills -- I mean, just the basic, treat people with respect, be decent kind of customer service.

Today I went to the counter to purchase a few things. It was the counter closest to the bathroom. When finished I realized it was my last stop and I needed to go before heading for home. So I asked the clerk, “Can I just leave my stuff here for a couple of minutes while I go to the bathroom?”

She rolled her eyes, grabbed the bags, and set them down next to her without a word.

She ROLLED HER EYES.

Do they teach that in Walmart Customer Service Training? Eye Rolling 101.

She rolled her eyes.

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